
If I reboot the work computer, Acrobat Prof works, at least for a number of hours. Here's the element that makes me wonder about the problem. (My personal Acrobat prof license includes the option of deactivated, not returning e-license.) I have followed those instructions on the comprehensive material you so kindly suggested that I can (e.g., move tsf file to desktop), yet I continue to get the activation required even though when I check my licenses, it appears activated with the option to return the e-license.

The "problem child" is the work computer that is tightly controlled by our IT dept and Information security folks.


I have two licenses - one for my work computer and one for my personal computers (home desktop and laptop).
